Executive Team
Kim Phan, MBA
Founder, Chief Executive Officer
Kim Phan is Founder and CEO of CareConnectMD Inc. Ms. Phan has dedicated her professional career focusing on the post-acute care sector developing new care models and systems that can elevate the care for the frail and medically complex seniors. In 1996, she co-founded Gerinet Medical Associates (GNMA), the first SNF’ist medical group in Southern California, as she saw the need for more primary care services in skilled nursing facilities. She later formed Health Essentials in 2006, a management company that managed long-term care physician networks and other post-acute care services including hospice and home health. Recognizing the need for better end-of-life care, she later started several hospice joint ventures with managed care organizations: Talbert/ HCP, Monarch and Caremore Health Plan. In 2010, she started a hospice- focused pharmacy and DME to provide more responsive services for the hospice and palliative care patient populations. Prior to starting GNMA she served as Administrator for FHP Hospital, a 230-bed Acute Care Hospital and FHP Westminster, a 99-bed Skilled Nursing Facility. Ms. Phan holds a Master of Business Administration and a Bachelor of Arts in Economics from University of California, Irvine.
Sue Berkel
Chief Financial Officer
Sue Berkel is Chief Financial Officer for CareConnectMD. She has over 25 years of experience in executive finance. Most notably with PacifiCare Health Systems in various financial and operations positions. She also spent years at United Health Care as the Chief Operating Officer.
Alan Hoops
Managing Director
Alan Hoops is an investor and will serve as he ACO Executive Leading the launch of CareConnectMD’s ACO. Mr. Hoops has had a long and distinguished career as a successful leader in the healthcare industry. Between 1977 and 2000, while at PacifiCare Health Systems, he held a variety of positions with increasing responsibility culminating in the appointment to Chairman and CEO in 1992. Notable accomplishments include: PacifiCare becoming the first non-grandfathered plan to receive California State licensure in 1978, the conversion from non-profit to for-profit status in 1983, with an initial public offering in 1985. Mr. Hoops was instrumental in expanding operations to Oregon, Washington, Nevada, Oklahoma, Texas, and Arizona from 1975 to 1979 and successfully launching Secure Horizons, a private Medicare program, in 1975 that became the largest Medicare program in the country. As CEO, he also led numerous acquisitions including the purchase of FHP in 1995. From 1992-2000, he helped grow PacifiCare from approximately $2B in revenue to $11B.
He and his partners along with a Private Equity Group acquired Caremore Health Plan in 2006. In his tenure as Chairman & CEO from 2006-2011,the company tripled both revenue and earnings while expanding to seven markets and three states. In 2011, Mr. Hoops successfully completed a sale of CareMore to Wellpoint, Inc.